NHS Operating Framework for England for 2010/11
16/12/2009
Setting out the priorities for the NHS for the year ahead.
The Operating Framework for the NHS for 2010/11 sets out the priorities for the NHS for the year ahead to enable them to begin their planning.
For the third year in a row, the national priorities in the operating framework remain the same, providing important stability. The five priorities continue to be:
- improving cleanliness and reducing healthcare associated infections;
- improving access through achievement of the 18-week referral to treatment pledge and improving access (including at evenings and weekends) to GP services;
- keeping adults and children well, improving their health and reducing health inequalities;
- improving patient experience, staff satisfaction, and engagement; and
- preparing to respond in a state of emergency such as an outbreak of pandemic flu, learning from our experience of swine flu.